Frequently Asked Questions

Everything you need to know about your NADINE MERABI experience.

How long does international shipping take?

We offer worldwide express shipping. Orders are typically delivered within 3-5 business days, depending on your location and customs processing times.

What is your return policy?

We accept returns on all full-price items within 14 days of delivery, provided the items are unworn, have all original tags attached, and the security ribbon remains intact.

How do I find my perfect size?

Each product page features a detailed size guide. Our garments are designed for a tailored fit; if you are between sizes, we generally recommend sizing up for the best silhouette.

Will I have to pay import duties and taxes?

For many regions, including the UK, USA, and EU, duties and taxes are included at checkout. For other international destinations, you may be responsible for local import fees upon delivery.

Are your garments handmade?

Yes, NADINE MERABI pieces are crafted with meticulous attention to detail, featuring hand-embellished sequins, intricate embroidery, and artisanal finishes unique to our brand.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make changes or cancellations, but you may return the item once received.